Retail Sales Associate at macy's

Overview:
Selling Colleagues provide outstanding customer service, meet hourly sales and Loyalty goals on a personal and departmental basis, and demonstrate superior product knowledge to customers. Selling Colleagues create a shopping experience that will make the customer feel welcome and comfortable including the upkeep of merchandise within the store and maintaining the stockroom. 
Essential Functions:
 Provide an exceptional customer experience by ensuring the customer is always the priority.
 Assist customers in all aspects of total store fulfillment.
 Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs.
 Develop new business and expand client base through networking, suggestive selling and on the floor presence.
 Maintain department recovery standards; including fitting room go backs to standard, if applicable.
 Retrieve additional merchandise for customers as requested.
 Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets.
 Assist in inventory and markdown process.
 Adhere to Asset Protection and inventory control and compliance procedures.
 Regular, dependable attendance and punctuality.
Qualifications:
 Previous retail experience preferred, but not required.
 Ability to read, write, and interpret instructional documents such as safety rules and procedure manuals.
 Ability to effectively communicate with customers, peers, and management.
 This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.
 May involve moving or lifting items under 10 pounds.
 Ability to work a flexible schedule, including mornings, evenings, and weekends.